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Frequently Asked Questions

We've compiled a list of questions we get asked the most often. To learn about the topic you’re interested in, simply click on one of the links directly below:

 

Can I use Muriatic Acid to clean my brick?

It is not recommended. There are many new commercial cleaning compounds on the market today that will clean new masonry. The safest way to determine the proper cleaning solution for a given type of brick is to ask the brick manufacturer or brick distributor for their recommendation.  Click on Contact, and we will get back to you.

Can I get other products for my project from Indiana Brick?

Yes, you can consider us your single source for your entire project needs. For landscaping, we offer a full line of clay pavers to enhance the beauty of your driveway or patio, as well as Natural and Manufactured Stone. For installation, we carry Tools and Materials, which can be viewed in our photo gallery. Then simply call or visit a location to make your selections. We have two convenient locations in the Carmel and Indianapolis  area. In addition, our sister companies can provide your supply needs throughout northern Indiana and central Illinois.

Does Indiana Brick manufacture the brick it sells?

No, Indiana Brick is a distributor of brick, block, stone, hardscape/landscape and masonry materials. We stock and deliver these products from 6 yards throughout the Indiana.

Does Indiana Brick sell to the general public or just to builders?

We do sell to the general public as well as to builders and contractors.

Is everything stocked at all locations?

Product inventory will vary at each location. Please call Customer Service at (317) 846-6060 for stock availability.

Where can I see samples of the bricks Indiana Brick carries?

We have 2 conveniently located showrooms around the greater Indianapolis area. Simply select Locations on the Navigation bar for a list of locations. Please call the yard first to confirm availability. You can even get directions from your location to our nearest yard.

Does the selection of mortar color matter when I select my brick?

Yes, mortar is nearly 20% of your wall and will make a big difference in the overall look.

How are brick priced?

They are priced per 1,000 pieces or per square foot, although they are packaged in smaller quantities due to the weight of the brick.

How does a builder's allowance work?

Builders typically give their homebuyers allowances for the many options they have in selecting materials for their home. Brick is no exception. Normally, any amount exceeding the allowance is counted as an extra charge to the homeowner.

What forms of payment are accepted for orders?

All orders must be paid in full before delivery, unless you have a current credit approved account. Payment may be made by cash, check, Visa, MasterCard, or Discover. All checks must be accompanied by a valid driver's license, picture state I.D. or military ID; telephone # and mailing address. (P.O. Boxes are not sufficient). Your checks must be imprinted with purchaser's name.
We do not accept starter checks. All checks must be made payable to: Indiana Brick Company
Returned checks will be charged a fee equal to the maximum allowed by law.

Can I return unused product?

Approved returns are subject to a restocking charge and a return cartage charge if picked up by our trucks. There are no returns on non-standard or special order material and sale items that are sold "as is" or bagged goods, loose brick, natural or cultured stone. All Pallet returns require an original receipt.

Does Indiana Brick deliver?

Yes
Minimum Yard Brick Orders:

Pick-Up
Delivery
Plant Orders to Yard
1 Strap
2 Cubes
Based on individual manufacturer requirements and may be subject to additional charges.

 
Less than a full load orders are subject to delivery charges. Delivery dates and times are subject to change. Delivery beyond the curb line is at the sole risk of the purchaser. Title to products picked up passes to the purchaser at point of loading.

Why should I purchase the brick and related materials for my project from Indiana Brick?

Indiana Brick has the widest selection of brick, stone, custom limestone, pavers, materials and tools/materials in the Midwest. Our multiple locations help us provide the highest quality service in the marketplace. We have highly skilled sales staff supported by a team of customer service representatives to ensure customer satisfaction.

Can Indiana Brick help me with my brick matching?

Yes, just go to the contact page and send us a photo of the brick, the quantity needed, the brick dimensions, and the job address.

Does Indiana Brick carry reclaimed or used brick?

Yes, they are sold as is.

Does Indiana Brick buy used brick from the public?

No.

Does Illinois Brick install the products it sells?

No, but if you send us an email through the contact page and give us your address we can assist you in finding a quality local installer.

How can I open an account with Indiana Brick?

To open an account download our Credit Application and then email it to CreditApp@SouthfieldCorporation.com.